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Kegan

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  • What is the difference between the Annual plan and the Perpetual plan?

    The Annual plan comes with a mandatory renewal for continued usage and renews at 100% of the initial price. If you decide to not renew an Annual plan, you must remove Froala Editor from your app.  ...

  • How do I log in to my account?

    As of June 2019, we have disabled the client portal in favor of using our customer success team. Our team can assist in generating new keys, looking up existing keys, sharing an invoice, sharing un...

  • Is Froala Editor a one-time fee or a subscription basis?

    All of our licenses are perpetual (ie one-time fee) licenses and come with 12 months of software updates and technical support. After your license expires, you'll have the option to renew with a di...

  • What is a perpetual license?

    All of our licenses are perpetual licenses and come with 12 months of software updates and technical support. After your license expires, you'll have the option to renew with a discount but it is n...

  • How do I log in to my customer portal?

    As of June 2019, we have disabled the client portal in favor of using our customer success team. Our team can assist in generating new keys, looking up existing keys, sharing an invoice, sharing un...

  • Why can't I sign in?

    As of June 2019, we have disabled the client portal in favor of using our customer success team. Our team can assist in generating new keys, looking up existing keys, sharing an invoice, sharing un...

  • How do I remove the "Powered by Froala" message?

    In version 3, we added in UI a Powered By Froala text and it can be removed when using a correct activation key by turning off the following option: https://www.froala.com/wysiwyg-editor/docs/optio...

  • How do I generate new keys?

    As of June 2019, we have disabled the client portal in favor of using our customer success team. Our team can assist in generating new keys, looking up existing keys, sharing an invoice, sharing un...

  • How do I look up my existing keys?

    As of June 2019, we have disabled the client portal in favor of using our customer success team. Our team can assist in generating new keys, looking up existing keys, sharing an invoice, sharing un...

  • Where do I sign in to my account?

    As of June 2019, we have disabled the client portal in favor of using our customer success team. Our team can assist in generating new keys, looking up existing keys, sharing an invoice, sharing un...