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Stefan Neculai

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  • Do I have to include jQuery?

    Froala Editor versions 2.x and earlier require jQuery 1.11.0 or higher.  This requirement as been removed as of Froala Editor version 3.x.

  • How can I activate the editor license?

    In order to activate the editor license, first of all, it is necessary to purchase a license from our website. As soon as you make the purchase, you can request license keys from support@froala.com...

  • Where can I get my invoice?

    The invoices for your purchases will be emailed to you, and you can also request them at any time from sales@froala.com.

  • Why is my editor license expired?

      This message appears in 2 cases: 1) An incorrect activation key is used. Starting with the version 2.8.0, we changed the activation mechanism in order to allow students to use the editor for fre...

  • What is an Activation Key?

    An Activation Key is a unique license key, which allows you to activate the Software on a Domain. If you are using our WYSIWYG HTML editor locally you may also register an address instead of a Doma...

  • How do I get software updates if I own a license?

    You can always get software updates if the update period from your license hasn't expired. If you wish to extend this period you can get a 25% discount. After the update period expires you will be ...

  • I purchased a license, but didn't receive the Software!

    As soon as you purchased the license, you should have received a welcome email from us and you can request license keys from support@froala.com. Details for activating the editor license in integra...

  • Can I upgrade my license?

    Yes, you may upgrade your license by paying the difference between the license fee for the new license and a prorated amount for the remainder of the current license support and software updates. I...

  • Can I use the Froala Editor in native mobile apps?

    The Froala Editor can be used in native mobile applications (e.g. iOS / Android) only under the Pro license - https://www.froala.com/wysiwyg-editor/pricing.  At this moment, we do not provide nativ...

  • Can I use Froala Editor in an Intranet?

    Yes, you can the Froala rich text editor in an Intranet under the Pro License.