When you purchase a license with support included you will have full access to Froala's online technical support via email. This means that you will get answers to all your technical questions related to the Froala WYSIWYG HTML Editor Javascript code. It may be about how to integrate the editor, issues or difficulties that you are facing or documentation clarifications.
We guarantee that owners of a license with tech support included will get help within one week, but we are usually answering in less than 48 hours.